Need-to-Knows & Nice-to-Knows
What are the check-in and check-out times?
Check-in from 3:00 PM, and check-out by 10:00 AM. Early check-in and late check-out requests can be accommodated, subject to availability.
Is breakfast included in the villa rates?
Yes, a complimentary breakfast for each paying guest is included in the villa rates.
Do you provide airport or ferry port transfers?
Yes, we can arrange transportation to and from Siargao Airport or the ferry port. Please contact us in advance for arrangements.
Do the villas have private pools?
Yes, each villa has its own private infinity pool with a deck and sunbeds for your exclusive use.
What is your cancellation policy?
One of the perks of booking directly with us is our flexible 30-day cancellation policy—cancellations made up to 30 days before arrival are fully refundable. In contrast, Online Travel Agencies (OTAs) require a 60-day notice for a full refund. For cancellations made less than 30 days before arrival, charges may apply. Please refer to our full cancellation policy when booking.
How far is the resort from the main attractions of Siargao?
Mango Tree Siargao is perfectly located just 5 minutes from General Luna’s vibrant center, 5 minutes from the pristine shores of Malinao Beach, and 10 minutes from the world-famous Cloud 9 surf break. Close enough to Siargao’s top attractions yet tucked away in a peaceful, nature-rich setting, our retreat offers the perfect escape to unwind and recharge away from the hustle and noise of the busy town center
Can we host events or celebrations at Mango Tree Siargao?
Yes, we can accommodate events like weddings, birthdays, or anniversaries. Contact us to discuss your needs and special arrangements.
Do you offer discounts for PWD, Senior Citizens, extended stays or group bookings?
Yes, we provide specific discounts. Reach out to us for personalized offers.
Is parking available for guests?
Yes, parking is available for guests. Please notify us in advance if you require a parking spot.
Are visitors allowed at the villas?
Visitors are allowed during operational hours, but the gates are closed from 11 PM to 7 AM daily. All visitors must register at the front desk.